Nespresso klicni center
Pokličite nas številko:
080 16 70* (brezplačen klic)
* Storitev je na voljo ob delavnikih od 9. ure zjutraj do 17.00 ure.
Tehnična diagnostika
Takojšnja tehnična diagnostika in rešitev po vaši meri za aparate Essenza Mini, Inissia, Pixie, Citiz, Citiz&Milk, Lattissima One in Atelier.
Se želite odpraviti na popotovanje za vse čute?
Nespresso vam ponuja priložnost odkriti naše bogate in raznolike kavne arome.
Pridružite se našim Nespresso strokovnjakom, da odkrijete umetnost okušanja in postanete pravi strokovnjak za kavo.
Returns
Return Policy
Nespresso accepts returns for machines and accessories, within 14 days, provided they are in new or unused condition, in their original packaging in perfect condition, and with the original invoice.
All returns must be shipped to the Nespresso Canada Returns center at the customer’s expense .Please include the proof of purchase, with the returned item circled, and send it to:
Nespresso Canada Returns
151A Avenue Réverchon
Pointe-Claire, QC H9P 1K1
Please note:
Items returned after the 14-day policy will not be credited
That in-person returns and machine repair requests are not accepted at the aforementioned address
Your member account will be credited within 30 days of the reception of the item
We strongly recommend using a traceable method of shipping to track and ensure its delivery
Any machine purchased from a retailer or other website must be returned to its original seller. Please be informed that we do not accept returns for machines purchased through a retailer.
You may also return accessories or machines directly to a Nespresso Boutique.
Spletno naročanje
Odkrijte obilico spletnih ugodnosti
Izbirajte med 39 vrst kav in kavnimi aparati. Ponujamo tudi široko paleto dodatkov, da bo vaša izkušnja zares nepozabna. Obrnite se na naše strokovnjake za kavo ter zahtevajte povratni klic na kontaktni strani. Ostanite na tekočem z vsemi našimi novicami, tako da se prijavite na naš poštni seznam v razdelku Moj račun.
Naročanje po telefonu
Naročite po telefonu
Naši strokovnjaki za kavo so tukaj, da vam svetujejo pri izbiri aparata in kave ter vam zagotovijo dostavo po vaših željah. Naročite po telefonu na številki 080 16 70 (brezplačen klic) ali +386 1 828 27 62* ali obiščite Nespresso Butik.
* Storitev je na voljo ob delavnikih od 9.00 do 17.00
Enjoy the convenience of the Mobile App
With the Nespresso app :
• Easily order your coffee
• Find your nearest boutique
• Stay up to date on the latest Nespresso news
• Easily order your coffee
• Find your nearest boutique
• Stay up to date on the latest Nespresso news
Naročite v butiku
Naročite v butiku
Zakorakajte v aromatičen, barvit Nespresso svet v vašem najbližjem butiku.
Vabimo vas, da odkrijete in poskusite celotno ponudbo naših kav s pomočjo naših kavnih strokovnjakov, ki vam bodo pomagali pri najboljšem izboru kave po vašem okusu.
Order By Phone
Nespresso is just a phone call away
Our Coffee Specialists are available to help place your order, by calling 1-855-325-5781.
Monday to Friday: 8 AM - 10 PM (EDT) / Saturday & Sunday: 8 AM - 8 PM (EDT).
*2 to 3 business days delivery on every order placed on weekdays before 4:00 PM (Eastern Time). Free delivery is automatically applied on orders of $75 and more before taxes.
New! Order By livechat
Why not place your order via chat?
Receive tailored coffee recomendations and place your order via livechat with one of our Coffee Specialists from:
Monday to Friday: 8 AM - 10 PM (EDT) / Saturday & Sunday: 8 AM - 8 PM (EDT).
Recurring order
Never run out of your Nespresso coffees
Capsule ordering has never been faster. Or easier.
With Nespresso Easy Ordering you can set up automatic and recurring orders that will be delivered to you. Whenever you want.
Reordering Alert
Your assistant to re-order
You can program a reordering email alert in your online account to remind you when it is time to order your coffee based on your usual order frequency.
Recikliranje kapsul
Zavezani smo k odgovorni proizvodnji visokokakovostne kave. Skupaj lahko občutno zmanjšamo vpliv na okolje in tako naredimo postopek recikliranja še enostavnejši.
Z zbiranjem uporabljenih kapsul za recikliranje med vsakodnevno rutino ne boste le uživali v dobrem okusu kave Nespresso, ampak se boste tudi dobro počutili, ker počnete nekaj pomembnega. Kako?
Recikliranje v butiku
Zberite in zapakirajte uporabljene kapsule v Nespresso vrečko za recikliranje.
Napolnjeno vrečko lahko prinesete v Nespresso butik. Tukajpoiščite svoj najbližji Nespresso butik. Prevzemite novo vrečko, ki jo boste uporabili pri naslednjem recikliranju.
Standardna dostava
Prejmite svoje naročilo s standardno dostavo* v 1-2 delovnih dneh pri naročilu najmanj 50 kapsul ali 6 paketov kapsul Carafe Vertuo, kavnega aparata Nespresso ali dodatkov po vaši izbiri.
- Ustvarite naročilo preko spletne strani Nespresso ali po telefonu 080 16 70 (brezplačen klic ) ali +386 1 828 27 62.
- Zaradi pakiranja je minimalna količina za naročilo kave 50 kapsul ali 6 paketov kapsul Carafe Vertuo.
*Nespresso standard cena dostave: 0,00 EUR
*Za naročila, oddana do 13. ure, lahko pričakujete dostavo prvi, naslednji delovni dan.
Same day delivery
Enjoy same-day delivery in the Montréal and Toronto area.
Your coffee, received the same day
Place your order online or by phone at the following phone number: 1 (855) 325-5781 between 12 AM EST and 12:30 PM EST to receive it the same day, between 3 PM EST and 9 PM EST, Monday to Saturday.
Select the Same Day Delivery option before validation your order*.
*This option will only be visible for coffee capsules, some accessories and machines order and if your delivery address is located in our Montreal or Toronto area delivery zone.
Place your order online or by phone at the following phone number: 1 (855) 325-5781 between 12 AM EST and 12:30 PM EST to receive it the same day, between 3 PM EST and 9 PM EST, Monday to Saturday.
Select the Same Day Delivery option before validation your order*.
*This option will only be visible for coffee capsules, some accessories and machines order and if your delivery address is located in our Montreal or Toronto area delivery zone.
Track and Trace
Follow your order
You can follow your online or phone order by clicking on the link you will receive in your email or by signing in to your online Nespresso account.
